Terms & Conditions

Terms & Conditions

Payment – A $100 deposit is taken at the time of your booking to secure your date and event

Final payment is due 2 weeks prior to your event
Note: Should we need to purchase Items for your event, you may be required to pay half of, or your entire amount upfront.
 
Final numbers – due at least one week before your event as we prepare our events well in advance to make sure all your linen and plates/cutlery are fresh and clean and ready to go for you.
 
Wet Weather – We can’t control the weather for your big day sadly, if bad weather is forecast, we will not set up outdoors. 
We recommend you have a backup place in mind as a wet weather option, this spot must also be pre-approved for offloading and set up purposes.
 
Cancellation Policy – We do not accept cancellations; however, you can reschedule your event should you need to do so 72 hours prior.
 
DIY Picnics & Tableware Hire – A $50 Bond is required at the time of booking and reimbursed upon returning equipment in good condition.
 
Runners and Napkins are to be placed in a bag for us to wash. Glassware, plates and cutlery is to be washed before returning however glassware cannot go in the dishwasher, please. Handwash only.
Pick up from Castle Hill or McGrath’s Hill on a Friday – Returns due back on the Monday.
 

LOCATION SET UPS VS HOME SET UPS – If you have us set up in your Home and hire the equipment over night, the same cleaning policy applies to the equipment as it would a DIY. (above)

A Location set up has a 2 hour hire time unless a Longer time has been decided upon.
We ask that your rubbish and left overs be removed from our plates and tables for packing down by us. 

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